CVERadar
MEDIUM · CVSS 3.1 5.4Exploit-DBEPSS 1.00% (p62)Threat level 34

CVE-2025-51397: CVE-2025-51397: A stored cross-site scripting (XSS) vulnerability in the Facebook Chat module of Live Help…

livehelperchat · live helper chat · NVD published 2025-07-22 · posted 2025-07-22 · last modified 2026-06-17

What it is

A stored cross-site scripting (XSS) vulnerability in the Facebook Chat module of Live Helper Chat v4.60 allows attackers to execute arbitrary web scripts or HTML via injecting a crafted payload into the Surname parameter under the Recipient' Lists.

WeaknessCWE-779
CVSS vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N (source: 134c704f-9b21-4f2e-91b3-4a467353bcc0)
ATT&CK tacticsn/a

Exploitation evidence

First exploit evidence seen: 2025-07-22 (earliest date across the sources below).

Exploited in the wild

No source on this site lists in-the-wild exploitation yet (CISA KEV, VulnCheck KEV).

Public exploit code

Exploit-DB

  • EDB-52377: LiveHelperChat 4.61 - Stored Cross Site Scripting (XSS) via Operator Surname (2025-07-22)

GitHub proof-of-concept repositories below quality bar

1 public repositories from 1 accounts, first seen 2025-07-21.

Verify before running: public PoCs can be malicious. Read the code and only run it in an isolated lab. A PoC means exploit code is public, not that this CVE is exploited in the wild.

Sources: Exploit-DB (OffSec) · nomi-sec/PoC-in-GitHub.

No ATT&CK techniques could be mapped or inferred for this CVE yet.

How to fix it

Fixed versions

  • livehelperchat live helper chat: versions up to and including 4.61 are affected; check the vendor advisory for the fixed release.

Derived from the NVD CPE configuration (versionEndExcluding / versionEndIncluding). Always confirm with the vendor advisory.

Vendor advisories and patches

Detection Generic guidance

    Response checklist Generic guidance

    1. Inventory: find every instance of the affected product and version (include internet-facing and forgotten ones).
    2. Patch or mitigate per the vendor advisory; if you cannot patch, remove internet exposure or apply the vendor workaround.
    3. Assume compromise if the system was exposed before patching: hunt for the indicators in the advisory and review logs back to the disclosure date.
    4. Rotate credentials and secrets stored on or used by the affected system if compromise cannot be ruled out.

    Sources